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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Rethmeier

May 1, 2025

5  out of  5
rating by Tim Rethmeier
"Thanks Charlotte! We will get the payment processed and mailed to the company. Definitely appreciate your follow-up and taking care of my customer. You always provide us with excellent Customer Service! Have a great day."
We responded:
"Tim, thank you for your review. We love working with you! "
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Dean Smith

April 30, 2025

5  out of  5
rating by Dean Smith
"Thanks for quick response and sending an overview of each vehicles policies. That helped out a great deal."
We responded:
"Dean, thank you for your nice review. We appreciate your business. Thank you! "
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pam shady

April 29, 2025

5  out of  5
rating by pam shady
"They have always been continued support through any issue we have has. This last one with our son's accident was especially crucial."
We responded:
"Thank you so much for your heartfelt review. It means a lot to us to know that our team has been able to provide the help and guidance you needed during such a crucial time. If there’s ever anything else we can do for you or your family, please don’t hesitate to reach out."
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Gabby Johnston

April 29, 2025

5  out of  5
rating by Gabby Johnston
"Charlotte and her office girls are awesome to work with! We have 4 children in our home and every time we have needed to add a vehicle, they made the process so seamless and easy to follow! And to top it off, their rates/prices are hard to beat! Not even comparable to other insurance companies close to us. We have all our insurance policies through them from our home, to our vehicles to our life insurance and have absolutely no plans to ever go anywhere else. Strongly recommend Charlotte Speer- State Farm for all your insurance needs!"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a glowing review! We’re thrilled to hear that you’ve had such a positive experience working with Charlotte and our team. It’s always our goal to make the insurance process as seamless and stress-free as possible, and it’s wonderful to know we’ve been able to do that for your family."
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Courtney Kile

April 23, 2025

5  out of  5
rating by Courtney Kile
"Very easy to work with! Quick response time!!"
We responded:
"Courtney, we strive to be fast and efficient. Thank you! "
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Jennifer Wyatt

April 11, 2025

5  out of  5
rating by Jennifer Wyatt
"Carson had a polite, patient, positive attitude the whole time we talked, which made it less stressful for me!! I absolutely recommend this place anytime!! 👌"
We responded:
"Thanks for the wonderful review! We're delighted Carsyn made your experience stress-free. Your recommendation means a lot to us!"
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Susan Vizcarra-Bonilla

April 9, 2025

5  out of  5
rating by Susan Vizcarra-Bonilla
"Carol was wonderful to work with! I had issues with a contact form and she called me herself to get it all straightened out! I really appreciate it!"
We responded:
"Susan, that is so GREAT to hear! Carol is an amazing team member. Thank you for your review! "
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D Beebe

April 8, 2025

5  out of  5
rating by D Beebe
"State Farm and Charlotte Spear and her staff are always so helpful and friendly! I feel like they really care about me and my needs!! Thank you!!"
We responded:
"Dana, we appreciate you so much. Thank you for your kind words! "
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melissa williams

April 3, 2025

5  out of  5
rating by melissa williams
"Charlotte Speer is the best she just helped my uncle Larry with all his needs"
We responded:
"Melissa, thank you for the review! This means so much to us! "
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Janet Heath

April 1, 2025

5  out of  5
rating by Janet Heath
"Quick and efficient service"
We responded:
"Janet, we appreciate your friendly review. Thank you! "
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Alexis Van Loon

March 19, 2025

5  out of  5
rating by Alexis Van Loon
"Carol has been great to work with since switching over to State Farm. She answers promptly to my emails when asking questions or adding things to our policy. I highly recommend working with her!"
We responded:
"Alexis, thank you for taking the time to give us such a kind review! Carol is such an amazing team member to work with. We appreciate you! ❤"
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Halie Money

March 14, 2025

5  out of  5
rating by Halie Money
"Best Customer Service around! Always so helpful and I never have any problems or issues!"
We responded:
"Halie, you're so sweet! Thank you for your review! "
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Courtney Carter

March 11, 2025

5  out of  5
rating by Courtney Carter
"Carol at State Farm was recommended to me by a coworker and the process was extremely smooth and she was easy to work with. She was very responsive and had my quotes to me same day. Highly recommend!"
We responded:
"Courtney, thank you for the great review! We're glad to hear Carol provided excellent service. Your recommendation is greatly appreciated!"
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Cindy Howard

March 7, 2025

5  out of  5
rating by Cindy Howard
"Can't say enough good about Charlotte's choice in co-workers. The ladies are cheerful, prompt & so patient with all questions. The insurance world is challenging enough but these ladies make it a fantastic experience. Thank You!!"
We responded:
"Cindy, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your feedback means a lot to us! "
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Penny Nelsen

February 26, 2025

5  out of  5
rating by Penny Nelsen
"My agent Carol was very helpful answering my questions and helping me get things set up. She didn't care if I called or emailed her, she always responded promptly. I would recommend them to anyone looking for insurance."
We responded:
"Penny, we’re delighted to hear about your positive experience with Carol! Providing timely and helpful service is what we strive for, and we’re glad she could assist you. Thank you for recommending us!"
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Stephanie Woolson

February 26, 2025

5  out of  5
rating by Stephanie Woolson
"Switching insurance is a stressful process, BUT not with Carsyn!! The whole staff was amazing! Not to mention they saved us a lot of money. THANK YOU! THANK YOU!😊"
We responded:
"Stephanie, thank you for the wonderful review! We're glad Carsyn and our team could make the process easy and save you money. We appreciate your support!"
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Marilyn Berch

February 26, 2025

5  out of  5
rating by Marilyn Berch
"My experience with Charlotte Speer - State Farm was super! Carol went above and beyond. I had a lot of questions and a lot of phone calls but she was pleasant and understanding throughout the process. And the prices were the best! Highly recommend"
We responded:
"Marilyn, thank you for your wonderful review! We're delighted Carol could assist you and make the process smooth. Your recommendation means a lot to us!! "
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Aj Woolson

February 25, 2025

5  out of  5
rating by Aj Woolson
"Everyone We met on this journey to change insurance was professional"
We responded:
"Aj, thank you! We're glad you found our team professional. Let us know if you need any further assistance."
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adam percy

February 20, 2025

5  out of  5
rating by adam percy
"Carsyn was great and got me an awesome rate for my rental and truck!!"
We responded:
"Adam, thanks for the great review! We're glad Carsyn could get you an awesome rate. If you need anything else, we're here to help!"
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lilly bek

February 18, 2025

5  out of  5
rating by lilly bek
"I had exceptional experience with Charlotte Speer State Farm. I felt welcomed and valued as customer. The staff were incredibly friendly and went out of their way to insure all my questions were answered throughly. Highly recommend!!!!"
We responded:
"Lilly, thank you for sharing your experience! We're delighted to hear that you felt welcomed and valued by our team at Charlotte Speer State Farm. We appreciate you! ❤"
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Nicole Kems

February 16, 2025

5  out of  5
rating by Nicole Kems
"Top notch service and always with a friendly smile!"
We responded:
"Nicole, thank you for your kind words! We appreciate you so much! "
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Nicole Hildebrand

February 12, 2025

5  out of  5
rating by Nicole Hildebrand
"Jacki was super helpful in explaining our new policy and making sure that we had ample coverage for our home and auto needs."
We responded:
"Nicole, this makes us so happy! We appreciate you and your business. "
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Amber Meador

February 12, 2025

5  out of  5
rating by Amber Meador
"Carol was such a blessing and very quickly helped me get all of my accounts.Merged together. Thank you Carol!"
We responded:
"Amber, we're happy to hear Carol was such a great help! Thank you for your feedback."
Profile photo of Nicole Lear

Nicole Lear

February 4, 2025

5  out of  5
rating by Nicole Lear
"Quick and easy, convenient and friendly!"
We responded:
"Nicole, your feedback is greatly appreciated and helps us continue to improve our services. Thank you! "
Profile photo of Deb Jeffries

Deb Jeffries

January 29, 2025

5  out of  5
rating by Deb Jeffries
"So quick to respond, and very helpful to any needs thay I have had in the past. Such great people in the office. If you are looking for an insurance agent, definitely give this office a call. You won't be disappointed!"
We responded:
"Deb, thank you so much for your positive review! We're thrilled to hear that you've had such a great experience with our team. Providing prompt and helpful service is very important to us, and we're glad we could meet your needs. "