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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Zachary Goldsmith

October 22, 2026

5 out of 5 rating by Zachary Goldsmith
"BEST insurance exchange ever!! Everyone there was amazing and got me a great deal on insurance and saved me tons of money! 5/5 would recommend!!!"
We responded:
"Zachary, thank you so much for this AWESOME review! Welcome to Charlotte Speer State Farm. "
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Taylor Gibson

October 21, 2026

5 out of 5 rating by Taylor Gibson
"They are all wonderful people to work with! I am able to call them with any questions and they always have an answer or a way to help!"
We responded:
"Taylor, we love this so much! ❤️ Thank you for your kind review! "
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Amanda Cox

October 20, 2026

5 out of 5 rating by Amanda Cox
"Both Charlotte and Carole are very helpful whenever I have a question."
We responded:
"Amanda, you're so sweet! Thank you for telling us about your experience with our office. We appreciate you ❤️"
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Carolyn Smith

October 20, 2026

5 out of 5 rating by Carolyn Smith
"Great people to deal with! Always helpful, professional and very nice"
We responded:
"Carolyn, thank you for your amazing support and five-star rating. We appreciate your business! "
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Nathan Utsler

October 19, 2026

5 out of 5 rating by Nathan Utsler
"I've been dealing with Charlotte and her team as long as I've had the need for insurance(14 years), I've always had the highest quality customer service and coverage for all my investments. I couldn't imagine having insurance through anyone else! Keep up the great work👌"
We responded:
"Nathan, we are so blessed to have a client like you! Thank you so much!"
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Paul Welch

October 19, 2026

5 out of 5 rating by Paul Welch
"I enjoy going to their office to make my payments with smiles and great personal service"
We responded:
"Paul, Thank you! We always enjoy seeing you in the office and appreciate you taking the time to stop in. We look forward to seeing you again soon!"
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Wade Sick

October 19, 2026

5 out of 5 rating by Wade Sick
"Working with the folks at the Charlotte Speer office in Winterset is always a very positive experience. Whenever I have a change to be made, need a new vehicle added or service of any sort, they are on the line and helping me in a fast and friendly way. I love having the connection and real, sincere, and friendly people to talk to. They literally are good neighbors."
We responded:
"Wade, thank you so much for your thoughtful review! We love hearing that you've had such positive experiences with our team. Building genuine relationships with our customers is something we take pride in. We truly appreciate your continued trust and support!"
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Lynn Breakenridge

October 16, 2026

5 out of 5 rating by Lynn Breakenridge
"We've been with Charlotte and her office for some time now. They offer top notch service and have always been quick to answer our questions. Her office staff are outstanding and provide quality customer service!!"
We responded:
"Lynn, thank you so much for your wonderful feedback! We truly appreciate your recognition of our team dedication to delivering quality customer care. Your support means a lot to us!"
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William Hayes

October 16, 2026

5 out of 5 rating by William Hayes
"Charlotte is a wonderful insurance agent that really cares about her clients! I highly recommend her and her team at State Farm."
We responded:
"Williams, thank you so much for your recommendation! We truly appreciate your support and are grateful to have you as part of our State Farm family!"
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terry dudley

October 15, 2026

5 out of 5 rating by terry dudley
"Positive experience with this agency they respond promptly and stay on top of things"
We responded:
"Terry, we appreciate you taking the time to leave your feedback. This makes us so happy to hear. Thank you! "
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Stacy Corder

October 13, 2026

5 out of 5 rating by Stacy Corder
"We’ve been very happy with our homeowners and auto insurance through Charlotte Speer’s office! They’ve been great to work with whenever we’ve had a claim and are always helpful with any questions, policy changes, or anything else we need. They’re responsive, knowledgeable, and make the whole process easy. Highly recommend!"
We responded:
"Stacy, thank you so much for your review and recommendation! We truly appreciate your trust in our office for your home and auto insurance needs. We're always happy to help and make things as easy as possible. Thank you for choosing Charlotte Speer State Farm!"
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Ashley Bright

October 13, 2026

5 out of 5 rating by Ashley Bright
"Have always took care of me and my policies."
We responded:
"Ashley, we appreciate you taking the time to leave us a review! It means a lot to know you've had a positive experience with our office. Thank you for choosing us!"
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Jan Powell

October 12, 2026

5 out of 5 rating by Jan Powell
"Have never had an issue with State Farm. They have always treated us good. Always made sure we had the right policy for our needs."
We responded:
"Jan, we’re so glad to hear that! We appreciate your continued trust in our office and are grateful to have you as a customer!"
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Leann McVay

October 12, 2026

5 out of 5 rating by Leann McVay
"Great people to work with would recommend!"
We responded:
"Leann, thank you so much! We appreciate your support and recommendation. We're always happy to help and look forward to continuing to work with you!
"
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Brian

October 12, 2026

5 out of 5 rating by Brian
"Charlotte & Jacki are fantastic to work with. Super responsive and we value their help and input!"
We responded:
"Brian, we love hearing this! Charlotte and Jacki always strive to make things as easy as possible for our customers. Thank you for taking the time to share your experience. "
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Kenton Powell

October 12, 2026

5 out of 5 rating by Kenton Powell
"Very friendly, helpful, takes time explaining everything & offering ideas to help my wife and I"
We responded:
"Kenton, thank you so much for the great review! We truly appreciate you and your wife trusting us with your insurance needs!"
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Craig

October 9, 2026

5 out of 5 rating by Craig
"Always super friendly and prompt to take care of you. Never had an issue in all the years we've been with them . Charlotte's employees are always top notch never had a problem there and I always recommend. Thanks for your great service to the community"
We responded:
"Craig, thank you so much for your nice words and continued support! We truly appreciate your loyalty and recommendations over the years. We're so grateful to have customers like you!
"
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Stararune m

October 8, 2026

5 out of 5 rating by Stararune m
"Charlotte Spears office staff are friendly, helpful, and truly care about their clients. I got hit by a semi in February. They made it so easy to process the claim. They took care of everything efficiently and quickly. It was an amazing experience."
We responded:
"Thank you so much for your kind words! We’re so glad we could make a stressful situation a little easier. We truly appreciate your trust in our office!"
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Victoria Van Scoy

October 5, 2026

5 out of 5 rating by Victoria Van Scoy
"Great"
We responded:
"Victoria, thank you for your review! We appreciate you so much. "
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Zander Ketchum

September 29, 2026

5 out of 5 rating by Zander Ketchum
"Always so helpful and knowledgeable - I always feel comfortable working with the entire team and speaking with Charlotte especially!"
We responded:
"Zander, I have a great team and we love working with great customers like YOU! Thanks so much for the feedback"
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Brenda Niblo

September 28, 2026

5 out of 5 rating by Brenda Niblo
"Long time customer. Charlotte and team are all great. Very responsive service with changes to policies, questions or the occasional claim."
We responded:
"Brenda, thank you so much for this review!"
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Cassie Marckmann

September 25, 2026

5 out of 5 rating by Cassie Marckmann
"Charlotte and her team have been amazing to work with!"
We responded:
"We LOVE to hear your experience with us Cassie! Thank you so much for sharing. ❤"
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D M

September 21, 2026

5 out of 5 rating by D M
"I’ve had a really good experience with Charlotte Speer State Farm. Everyone I’ve dealt with has always been friendly, helpful, and easy to work with. Thankfully, I really haven’t had any issues with my insurance, and everything has always been straightforward and stress-free. I also really appreciate that they keep me updated about my policy and any changes, especially when those changes mean I’m saving money! 😂 Overall, I’ve been very happy with them and definitely appreciate the great service!"
We responded:
"Dakota, thank you so much for the kind words! We’re so happy to hear you’ve had such a great experience with our office. We always want to make insurance as easy and stress-free as possible—and saving you some money along the way makes it even better!"
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Mary Jane Noftsger

September 19, 2026

5 out of 5 rating by Mary Jane Noftsger
"Our State Farm agent, Charolette Speer,, has always been there for us under any situation with insurance coverage!
The whole staff in the Winterset Iowa office are always very friendly helpful and caring!"
We responded:
"Mary, you're so sweet! We are always here if you ever need us. Thank you for this.... truly ❤️"
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Tawyne Gibson

September 17, 2026

5 out of 5 rating by Tawyne Gibson
"We have had our insurance with State Farm, Charlotte Speer for over 25 years and appreciate the friendly and supportive service we have always received. Would highly recommend if you are looking for an insurance agent!!"
We responded:
"Tawyne, you're so thoughtful! Thank you for this lovely review. We appreciate all your kinds words. ❤️"