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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Van Loon

Alexis Van Loon

March 19, 2025

5  out of  5
rating by Alexis Van Loon
"Carol has been great to work with since switching over to State Farm. She answers promptly to my emails when asking questions or adding things to our policy. I highly recommend working with her!"
We responded:
"Alexis, thank you for taking the time to give us such a kind review! Carol is such an amazing team member to work with. We appreciate you! ❤"
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Halie Money

March 14, 2025

5  out of  5
rating by Halie Money
"Best Customer Service around! Always so helpful and I never have any problems or issues!"
We responded:
"Halie, you're so sweet! Thank you for your review! "
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Courtney Carter

March 11, 2025

5  out of  5
rating by Courtney Carter
"Carol at State Farm was recommended to me by a coworker and the process was extremely smooth and she was easy to work with. She was very responsive and had my quotes to me same day. Highly recommend!"
We responded:
"Courtney, thank you for the great review! We're glad to hear Carol provided excellent service. Your recommendation is greatly appreciated!"
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Cindy Howard

March 7, 2025

5  out of  5
rating by Cindy Howard
"Can't say enough good about Charlotte's choice in co-workers. The ladies are cheerful, prompt & so patient with all questions. The insurance world is challenging enough but these ladies make it a fantastic experience. Thank You!!"
We responded:
"Cindy, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your feedback means a lot to us! "
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Penny Nelsen

February 26, 2025

5  out of  5
rating by Penny Nelsen
"My agent Carol was very helpful answering my questions and helping me get things set up. She didn't care if I called or emailed her, she always responded promptly. I would recommend them to anyone looking for insurance."
We responded:
"Penny, we’re delighted to hear about your positive experience with Carol! Providing timely and helpful service is what we strive for, and we’re glad she could assist you. Thank you for recommending us!"
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Stephanie Woolson

February 26, 2025

5  out of  5
rating by Stephanie Woolson
"Switching insurance is a stressful process, BUT not with Carsyn!! The whole staff was amazing! Not to mention they saved us a lot of money. THANK YOU! THANK YOU!😊"
We responded:
"Stephanie, thank you for the wonderful review! We're glad Carsyn and our team could make the process easy and save you money. We appreciate your support!"
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Marilyn Berch

February 26, 2025

5  out of  5
rating by Marilyn Berch
"My experience with Charlotte Speer - State Farm was super! Carol went above and beyond. I had a lot of questions and a lot of phone calls but she was pleasant and understanding throughout the process. And the prices were the best! Highly recommend"
We responded:
"Marilyn, thank you for your wonderful review! We're delighted Carol could assist you and make the process smooth. Your recommendation means a lot to us!! "
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Aj Woolson

February 25, 2025

5  out of  5
rating by Aj Woolson
"Everyone We met on this journey to change insurance was professional"
We responded:
"Aj, thank you! We're glad you found our team professional. Let us know if you need any further assistance."
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adam percy

February 20, 2025

5  out of  5
rating by adam percy
"Carsyn was great and got me an awesome rate for my rental and truck!!"
We responded:
"Adam, thanks for the great review! We're glad Carsyn could get you an awesome rate. If you need anything else, we're here to help!"
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lilly bek

February 18, 2025

5  out of  5
rating by lilly bek
"I had exceptional experience with Charlotte Speer State Farm. I felt welcomed and valued as customer. The staff were incredibly friendly and went out of their way to insure all my questions were answered throughly. Highly recommend!!!!"
We responded:
"Lilly, thank you for sharing your experience! We're delighted to hear that you felt welcomed and valued by our team at Charlotte Speer State Farm. We appreciate you! ❤"
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Nicole Kems

February 16, 2025

5  out of  5
rating by Nicole Kems
"Top notch service and always with a friendly smile!"
We responded:
"Nicole, thank you for your kind words! We appreciate you so much! "
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Nicole Hildebrand

February 12, 2025

5  out of  5
rating by Nicole Hildebrand
"Jacki was super helpful in explaining our new policy and making sure that we had ample coverage for our home and auto needs."
We responded:
"Nicole, this makes us so happy! We appreciate you and your business. "
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Amber Meador

February 12, 2025

5  out of  5
rating by Amber Meador
"Carol was such a blessing and very quickly helped me get all of my accounts.Merged together. Thank you Carol!"
We responded:
"Amber, we're happy to hear Carol was such a great help! Thank you for your feedback."
Profile photo of Nicole Lear

Nicole Lear

February 4, 2025

5  out of  5
rating by Nicole Lear
"Quick and easy, convenient and friendly!"
We responded:
"Nicole, your feedback is greatly appreciated and helps us continue to improve our services. Thank you! "
Profile photo of Deb Jeffries

Deb Jeffries

January 29, 2025

5  out of  5
rating by Deb Jeffries
"So quick to respond, and very helpful to any needs thay I have had in the past. Such great people in the office. If you are looking for an insurance agent, definitely give this office a call. You won't be disappointed!"
We responded:
"Deb, thank you so much for your positive review! We're thrilled to hear that you've had such a great experience with our team. Providing prompt and helpful service is very important to us, and we're glad we could meet your needs. "
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Shellie Stogdill

January 24, 2025

5  out of  5
rating by Shellie Stogdill
"We recently moved back to Iowa and have only had positive experiences with Charlotte and Carol. We have been State Farm clients for over 30 years but with the move had decided to look elsewhere for insurance. In the end, Charlotte's agency was able to offer us the best for our needs, including coverage, premiums and great customer service!"
We responded:
"Shellie, welcome back to Iowa! Thank you for your kind words. We're thrilled that Charlotte and Carol could meet your needs and provide great service. We're grateful for your trust after 30 years with State Farm."
Profile photo of Courtney Wright

Courtney Wright

January 16, 2025

5  out of  5
rating by Courtney Wright
"Always been friendly, nice, and helpful. Quick and easy explanation on the policies! Thank you, Charlotte! 😊"
We responded:
"Courtney, your appreciation means a lot to us, and we're grateful for your support. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank You! "
Profile photo of Linda Beaman-Sublett

Linda Beaman-Sublett

January 14, 2025

5  out of  5
rating by Linda Beaman-Sublett
"So helpful and efficient! Never have to wait."
We responded:
"Linda, we are always here to help! Thank you for your review. "
Profile photo of Ali Carrigan

Ali Carrigan

January 6, 2025

5  out of  5
rating by Ali Carrigan
"Working with this insurance team was an excellent experience. Everyone was thorough, asked the right questions, and ensured we found the perfect coverage for our needs. I highly recommend reaching out to them with any questions—10/10!"
We responded:
"Ali, thank you so much for your kind words! It means so much to hear your experience at Charlotte Speer State Farm. We appreciate you! ❤"
Profile photo of Alex Carrigan

Alex Carrigan

January 6, 2025

5  out of  5
rating by Alex Carrigan
"Very friendly and did a great job of answering any questions and getting all the coverages we needed for the prices we wanted"
We responded:
"Alex, it was great doing business with you! If you have any questions, you know where to find us. Thank you! "
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robert mckinney

January 3, 2025

5  out of  5
rating by robert mckinney
"Great people!!!"
We responded:
"Robert, it was great seeing you! Thank you for your kind review! "
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Katie Corbin

January 3, 2025

5  out of  5
rating by Katie Corbin
"Love love the team. Specially Jacki and Carsyn."
We responded:
"Katie, you're too sweet! Thank you! "
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Amanda Orwin

December 18, 2024

5  out of  5
rating by Amanda Orwin
"Charlotte is quick & professional. She was able to provide us a quote the following day. She answered all of our questions right away. She got our coverage started quickly & saved us a large amount of money. I would highly recommend 🙂"
We responded:
"Amanda, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Casey Jane

December 9, 2024

5  out of  5
rating by Casey Jane
"We've enjoyed the interactions that we've had in getting car insurance from this insurance agency. Especially with our family situation and making sure our car was covered for the Iowa weather. With friendly staff whenever we called about payments and getting everything arranged before we got our car."
We responded:
"Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our agency and that we were able to assist you with your car insurance needs. We are always here to help! "
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patrick dittmer

December 3, 2024

5  out of  5
rating by patrick dittmer
"Update.... I have now had my insurance for almost a year and a half. During Thanksgiving week I had my roof replaced on my house and sent the updated status to my agent who, even though she was out of the office for the holiday updated my policy. The prompt response was unexpected but welcome. I always get great speedy service when contacting this agency! I requested a home owners insurance and auto policy quote and got a timely response. They answered all of my questions and got everything set up quickly."
We responded:
"Patrick, we are thrilled to hear this! Welcome to Charlotte Speer State Farm. We value your business! "