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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doris Fink

Doris Fink

October 9, 2025

5  out of  5
rating by Doris Fink
"Carson was wonderful to work with and did a great job answering all of our questions and helping with all of our insurance needs. She made it a very smooth transition and we saved thousands of dollars!!"
We responded:
"Doris, it was great meeting you! I'm so happy that you had a great time with Carsyn and were able to switch everything to State Farm while saving so much money. Thank you! "
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J Binns

October 8, 2025

5  out of  5
rating by J Binns
"Great service. Pleasant girls. Answered all my questions clearly. Thanks so much."
We responded:
"Joyce, it’s our pleasure to support you with your insurance needs. We sincerely value your trust in us and appreciate your business. Thank you!"
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Carla Heckman

October 8, 2025

5  out of  5
rating by Carla Heckman
"Always a pleasure doing business. Money savings. When I married in 2020, my husband transferred all of his policies over as well. Charlotte Spears, State Farm Insurance Agency is awesome."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that you and your husband are happy with your policies and the savings you’ve experienced. It’s our pleasure to assist you!!!"
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Shellie Hensley

October 7, 2025

5  out of  5
rating by Shellie Hensley
"We so appreciate Charlotte Speer and crew! Every question is answered and any information we could think to ask for is gathered. The customer service is top notch!"
We responded:
"Shellie, this is so nice of you! This truly makes us so happy to hear. Thank you!"
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Kathi Kuhl

October 3, 2025

5  out of  5
rating by Kathi Kuhl
"Disgruntled with my previous insurance situation, I fortunately was matched with Insurance Account Representative Carsyn Mount at State Farm. Carsyn thoroughly reviewed my previous Homeowners, Home Rental and Vehicle policies & helped me secure more appropriate coverage actually at a slightly lower monthly premium. Carsyn is so personable, competent, and factually honest. The gift bag filled with t-shirt, water bottle, pen & clip were a nice bonus too! I felt like a valued customer."
We responded:
"Thank you for taking the time to share your experience! Carsyn will be delighted to hear how positively she impacted your insurance journey. We appreciate you choosing State Farm and look forward to being here for you whenever you need us!"
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Michaela Allsup

October 1, 2025

5  out of  5
rating by Michaela Allsup
"Charlotte and everyone at State Farm was very helpful and knowledgeable when switching insurance providers. Highly recommend checking them out if you’re thinking of saving some money!"
We responded:
"Michaela, Thank you for the thoughtful recommendation! We’re glad Charlotte and the team could help make your switch smooth and save you money. If you ever need anything else, don’t hesitate to reach out—we’re here for you!"
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Prescott Allen

October 1, 2025

5  out of  5
rating by Prescott Allen
"My experience here with Star farm has been nothing but the absolute best. Charlotte and the rest of staff is amazing and will help you with anything you need!!!!"
We responded:
"Prescott, We’re thrilled to hear that Charlotte and the team provided you with excellent service. It’s our pleasure to assist you whenever you need. We truly appreciate your support!"
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Teresa Hendricks

September 29, 2025

5  out of  5
rating by Teresa Hendricks
"Love doing business here! I feel very comfortable & confident having my Life, Home & Auto coverage with them. I can call them with any questions and I always gain understanding. So glad that I didn't have to give up my hometown agent and her staff when I moved to the big city 😀 thank you!!"
We responded:
"Thank You So Much For Your Kind Words! We Appreciate Your Business!"
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Ashley Jacobs

September 24, 2025

5  out of  5
rating by Ashley Jacobs
"Carol with Charlotte Speer State Farm Is always very quick to response when have any changes within the same day, sometimes within minutes of a request! Highly recommend!"
We responded:
"Ashley, I know Carol will be so happy to hear these wonderful words! Thank you so much!"
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Toni Waltz

September 24, 2025

5  out of  5
rating by Toni Waltz
"Top notch service every time! Always makes sure we have the coverage we need."
We responded:
"Toni, thank you so much for your kind words! We appreciate your business❤"
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Tari Fowler

September 19, 2025

5  out of  5
rating by Tari Fowler
"Great experience and even better customer service! All of our questions were answered and the timing couldn't have been better. We are saving so much on our new policy! Thank you, Carol!"
We responded:
"Tari, this makes our hearts so happy! Carol is such an important part of our team. She will be thrilled. Thank you!!!!! "
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Debbie McFarland

September 19, 2025

5  out of  5
rating by Debbie McFarland
"Charlotte and her team are the best. Always very helpful and all so kind."
We responded:
"Debbie, we are so happy to hear this! Thank you so much for your review. 💗"
Profile photo of Marilyn Adams

Marilyn Adams

September 15, 2025

5  out of  5
rating by Marilyn Adams
"We are very appreciative of Charlotte and her staff. It’s always nice to get a friendly reminder when our premium is due."
We responded:
"Marilyn, this is so sweet of you to say! Thank you so much for your feedback. We appreciate you and your continued business! "
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Andi Petersen

September 11, 2025

5  out of  5
rating by Andi Petersen
"We just love to talk with Haley! She’s the greatest!"
We responded:
"Andi, thank you for the review! We sure love Haley too! "
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Paula Miller

September 11, 2025

5  out of  5
rating by Paula Miller
"Charlotte Spear and associates are very friendly and helpful!! They were extremely helpful when I needed help with deer encounters with my vehicles! The rates were so reasonable I insured my house and cars and my Mom insured hers also. I would recomend this State Farm office to anyone and everyone! Need to find the best people in the business head to State Farm on Green St in Winterset Iowa!!"
We responded:
"We appreciate your great review! Charlotte Spear and the team are happy to help with all your insurance needs. Thanks for trusting us and recommending our wonderful office. ❤️"
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Ashley Day

September 11, 2025

5  out of  5
rating by Ashley Day
"Never had any issues. They prioritize great customer service. It has been a great experience working with them on my insurance needs. They have affordable prices and great communication. 100% recommend!"
We responded:
"Ashley, thank you for the awesome feedback! We’re happy to hear you’ve had a great experience with us and that our team has been easy to work with. We appreciate you recommending us and are here whenever you need anything!"
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Carmen Maxwell

September 11, 2025

5  out of  5
rating by Carmen Maxwell
"Love working with this Insurance Agency!"
We responded:
"Carmen, thanks so much for your review! It’s always a pleasure working with you as well. ❤️"
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Cheryl LaVan

September 10, 2025

5  out of  5
rating by Cheryl LaVan
"Warm. Professional. Helpful. Good rates."
We responded:
"Cheryl, thanks! We’re happy to provide customers like you with great service. "
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Gerald Johnson

September 4, 2025

5  out of  5
rating by Gerald Johnson
"My homeowners insurance was already with Charlotte along with life insurance, so when they called to offer me a quote for auto insurance I said sure. I was ecstatic when I was quoted not just a lower car insurance, but by bundling I ended up saving on my homeowners as well for a total almost $200. I highly recommend!"
We responded:
"Gerald, That's fantastic to hear! Bundling insurance policies can definitely lead to great savings and added convenience. Thank you for your review! "
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Jaydn Cooper

September 3, 2025

5  out of  5
rating by Jaydn Cooper
"My quote was very timely and the application process was easy and seamless"
We responded:
"Jaydn, this is so nice! Thank you for your review. We appreciate it! "
Profile photo of Vicki Cook

Vicki Cook

September 3, 2025

5  out of  5
rating by Vicki Cook
"Charlotte Speer is a great person to work with on your insurance. We wish we would have done it sooner. Thank you so muck for your help really appreciate it."
We responded:
"We’re so glad to hear that Charlotte Speer was such a positive experience for you. Thank you for sharing your appreciation — it means a lot to us. Welcome to our Speer Family! "
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Lucas James

August 25, 2025

5  out of  5
rating by Lucas James
"Excellent communication and amazing at answering any essential questions."
We responded:
"Lucas, this is so nice of you. THANK YOU for your review! "
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Crystal

August 20, 2025

5  out of  5
rating by Crystal
"Just purchased a new home and switched to State Farm for home n auto. Carol was so nice and explained everything in detail what I was getting and what to expect. Thanks again carol with State Farm for the great service and saving me a bunch of money 😊"
We responded:
"Crystal, Thank you so much for your kind words! We're thrilled to hear that Carol provided you with excellent service and helped you save money on your home and auto insurance. Welcome to the State Farm family, and if you ever have any questions or need assistance, we're here for you! 😊"
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melissa madison

August 18, 2025

5  out of  5
rating by melissa madison
"Love Carol!!! She’s great to work with and great service and prices!!"
We responded:
"Melissa, thank you for taking the time to leave a review on your experience with Carol! She is always great to work with!!! "
Profile photo of Joey Field

Joey Field

August 14, 2025

5  out of  5
rating by Joey Field
"Great people great response time and respect."
We responded:
"Joey, welcome to Charlotte Speer State Farm! We are so happy that we were able to help you out with your insurance. Thank you for the review! "