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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheryl Sirdoreus

Sheryl Sirdoreus

October 29, 2024

5  out of  5
rating by Sheryl Sirdoreus
"prompt, efficient and friendly service! Any questions we had, Charlotte and her team were prompt in answering them. Personal service above and beyond...when Ray has involved in a car accident, Charlotte called us right away to check on Ray and see how he was doing. THAT is personal service!"
We responded:
"Sheryl, My team and I are so happy to hear this. Thank you so much!"
Profile photo of Andrea Dickinson

Andrea Dickinson

October 28, 2024

5  out of  5
rating by Andrea Dickinson
"Carsyn Mount was very sweet and helpful finding me a better insurance plan for my car! I highly recommend this insurance company!😊"
We responded:
"Andrea, you are too sweet. Carsyn will be so happy to hear that she was able to help you. Welcome to Charlotte Speer State Farm! ❤"
Profile photo of Tysen Adams

Tysen Adams

October 27, 2024

5  out of  5
rating by Tysen Adams
"Very helpful and friendly"
We responded:
"Tysen, so happy to hear this. Thank you! "
Profile photo of Bari Parrott

Bari Parrott

October 21, 2024

5  out of  5
rating by Bari Parrott
"I had great customer service and the information was given to me in a very timely manner."
We responded:
"Bari, this is so nice! We are always here to help. Thank you so much. "
Profile photo of Brian Pollard

Brian Pollard

October 15, 2024

5  out of  5
rating by Brian Pollard
"Excellent customer service. Always friendly and accommodating to all of my questions. The app makes payment easy and you always know your covered. I have been very happy with my experience."
We responded:
"Brian, thank you so much for your thoughtful review. We appreciate your business! "
Profile photo of Wesley and Leona Darrah

Wesley and Leona Darrah

October 15, 2024

1  out of  5
rating by Wesley and Leona Darrah
"Terrible experience---still fighting an issue for 6 months. Called three times with "I will get back with you " Finally called back (a month ago)"got their mistake fixed " . Got another bill just the other day."
We responded:
"I'm so glad we got things worked out. I'm sorry this happened. We appreciate your understanding and working for a resolution together. "
Profile photo of Teresa Hendricks

Teresa Hendricks

September 26, 2024

5  out of  5
rating by Teresa Hendricks
"Love doing business here! I feel very comfortable & confident having my Life, Home & Auto coverage with them. I can call them with any questions and I always gain understanding. So glad that I didn't have to give up my hometown agent and her staff when I moved to the big city 😀 thank you!!"
We responded:
"Thank You So Much For Your Kind Words! We Appreciate Your Business!"
Profile photo of Mary Gamble

Mary Gamble

September 24, 2024

5  out of  5
rating by Mary Gamble
"Absolutely Wonderful Thank You ( Niyaawe) Charlotte Speer."
We responded:
"This so great to hear. Welcome to Charlotte Speer State Farm. Thank you! "
Profile photo of Bjarni Fridrik

Bjarni Fridrik

September 17, 2024

5  out of  5
rating by Bjarni Fridrik
"Great first experience of insurance, Carsyn made the whole experience painless"
We responded:
"Bjarni, welcome to Charlotte Speer State Farm. Carsyn is truly the best to work with. She will be so happy to hear this. Thank you! "
Profile photo of Dr. Anthony Meyer

Dr. Anthony Meyer

September 17, 2024

5  out of  5
rating by Dr. Anthony Meyer
"Charlotte is wonderful to work with!"
We responded:
"Anthony, thank you for your kind review. You're a great neighbor😁 "
Profile photo of Quinn Anderson

Quinn Anderson

September 10, 2024

5  out of  5
rating by Quinn Anderson
"Charlotte is the best state farm agent I have ever had the opportunity to have as my insurance agent."
We responded:
"Quinn, this is so heart warming. Just know that we are here for you! Thank you❤"
Profile photo of melissa williams

melissa williams

September 10, 2024

5  out of  5
rating by melissa williams
"Charlotte has always been there for me! She is the best! Everyone needs to call Charlotte Speer State Farm for their insurance!"
We responded:
"Melissa, thank you for the review! This means so much to us! "
Profile photo of steve emmons

steve emmons

August 26, 2024

5  out of  5
rating by steve emmons
"I swear. This was the best experience I have ever had dealing with insurance agents. I would totally recommend going with state farm"
We responded:
"Steve, thank you for your fantastic review! We're so happy to hear that you had an such a positive experience with our team. Your recommendation truly means a lot to us. If you have any questions or need further assistance, we're always here for you. Thanks for choosing Charlotte Speer State Farm!"
Profile photo of Ross Rethmeier

Ross Rethmeier

August 23, 2024

5  out of  5
rating by Ross Rethmeier
"Carsyn was very prompt, responsive, and helpful to my needs and questions. Service was excellent!"
We responded:
"Ross, this is so kind. Carsyn will be so happy to hear that you were satisfied with your service at Charlotte Speer State Farm. Thank you! "
Profile photo of Lori Whelchel

Lori Whelchel

August 21, 2024

5  out of  5
rating by Lori Whelchel
"We just love State Farm in Winterset ! Always extremely helpful and always with a smile. Wouldn’t go anywhere else ! Thank you Ladies"
We responded:
"Lori, we strive to create a positive environment for our customers. We appreciate you. Thank you! "
Profile photo of Freddy

Freddy

August 20, 2024

5  out of  5
rating by Freddy
"The staff at state farm were really nice and helpful with finding me the best rate and coverage"
We responded:
"Ferid, we are so happy to hear that we were able to get you the right coverage for an affordable price. Thank you! "
Profile photo of Greg Surber

Greg Surber

August 15, 2024

5  out of  5
rating by Greg Surber
"Excellent experience helpful ladies !"
We responded:
"Greg, thank you! It is always a pleasure to talk to you😁"
Profile photo of Tammy Eignheer

Tammy Eignheer

August 15, 2024

5  out of  5
rating by Tammy Eignheer
"Carol and Charlotte were very helpful in getting me set up with homeowners and vehicle insurance."
We responded:
"Tammy, this is so sweet of you. We love to hear your feedback! Thank you! "
Profile photo of Sherre Pomeroy

Sherre Pomeroy

July 24, 2024

5  out of  5
rating by Sherre Pomeroy
"Charlotte and her team are always so helpful and quick to respond. Just got a different vehicle and they make it so easy to update insurance. Thanks Jacki!"
We responded:
"Sherre, thank you for taking the time to share how we’re doing. We strive to take care of each of our customers, including YOU! Thank you again❤"
Profile photo of Henry Nicholl

Henry Nicholl

July 18, 2024

5  out of  5
rating by Henry Nicholl
"Good"
We responded:
"Henry, thank you!"
Profile photo of Wayne Henry

Wayne Henry

July 18, 2024

5  out of  5
rating by Wayne Henry
"Very responsive to request for a quote. Quick and accurate. Received what I requested with in a few hours. They beat my renewing policy by almost $50 a month. Charlotte and Carol were great to work with. Thank you ladies."
We responded:
"Wayne, this is GREAT to hear! So happy to help you. We appreciate your business! "
Profile photo of Leann Tucker

Leann Tucker

July 17, 2024

5  out of  5
rating by Leann Tucker
"Always a good bunch to work w"
We responded:
"Leann, thank you for taking the time to leave your feedback. We appreciate you! "
Profile photo of Jax Hart

Jax Hart

July 17, 2024

5  out of  5
rating by Jax Hart
"Very good"
We responded:
"Jax, thank you for your 5 star review! "
Profile photo of Mag Lundy

Mag Lundy

July 17, 2024

5  out of  5
rating by Mag Lundy
"I was pleasantly surprised that the agent answered the phone. Charlotte was very knowledgeable and so helpful with all my questions. I did not feel like a number but a person she truly wanted to help. I would absolutely recommend her ."
We responded:
"Mag, we always want our customers to feel like family. Your feedback truly means so much to us! "
Profile photo of shirley wilgenbusch

shirley wilgenbusch

July 17, 2024

5  out of  5
rating by shirley wilgenbusch
"I love the doggie treats and Charlotte Speer"
We responded:
"Shirley, we always want to make sure we take care of our furry family. Thank you for your review! "