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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney Wright

Courtney Wright

January 16, 2025

5  out of  5
rating by Courtney Wright
"Always been friendly, nice, and helpful. Quick and easy explanation on the policies! Thank you, Charlotte! 😊"
We responded:
"Courtney, your appreciation means a lot to us, and we're grateful for your support. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank You! "
Profile photo of Linda Beaman-Sublett

Linda Beaman-Sublett

January 14, 2025

5  out of  5
rating by Linda Beaman-Sublett
"So helpful and efficient! Never have to wait."
We responded:
"Linda, we are always here to help! Thank you for your review. "
Profile photo of Nicole Hildebrand

Nicole Hildebrand

January 7, 2025

5  out of  5
rating by Nicole Hildebrand
"Jacki was super helpful in explaining our new policy and making sure that we had ample coverage for our home and auto needs."
We responded:
"Nicole, this makes us so happy! We appreciate you and your business. "
Profile photo of Ali Carrigan

Ali Carrigan

January 6, 2025

5  out of  5
rating by Ali Carrigan
"Working with this insurance team was an excellent experience. Everyone was thorough, asked the right questions, and ensured we found the perfect coverage for our needs. I highly recommend reaching out to them with any questions—10/10!"
We responded:
"Ali, thank you so much for your kind words! It means so much to hear your experience at Charlotte Speer State Farm. We appreciate you! ❤"
Profile photo of Alex Carrigan

Alex Carrigan

January 6, 2025

5  out of  5
rating by Alex Carrigan
"Very friendly and did a great job of answering any questions and getting all the coverages we needed for the prices we wanted"
We responded:
"Alex, it was great doing business with you! If you have any questions, you know where to find us. Thank you! "
Profile photo of robert mckinney

robert mckinney

January 3, 2025

5  out of  5
rating by robert mckinney
"Great people!!!"
We responded:
"Robert, it was great seeing you! Thank you for your kind review! "
Profile photo of Katie Corbin

Katie Corbin

January 3, 2025

5  out of  5
rating by Katie Corbin
"Love love the team. Specially Jacki and Carsyn."
We responded:
"Katie, you're too sweet! Thank you! "
Profile photo of Amanda Orwin

Amanda Orwin

December 18, 2024

5  out of  5
rating by Amanda Orwin
"Charlotte is quick & professional. She was able to provide us a quote the following day. She answered all of our questions right away. She got our coverage started quickly & saved us a large amount of money. I would highly recommend 🙂"
We responded:
"Amanda, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Casey Jane

Casey Jane

December 9, 2024

5  out of  5
rating by Casey Jane
"We've enjoyed the interactions that we've had in getting car insurance from this insurance agency. Especially with our family situation and making sure our car was covered for the Iowa weather. With friendly staff whenever we called about payments and getting everything arranged before we got our car."
We responded:
"Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our agency and that we were able to assist you with your car insurance needs. We are always here to help! "
Profile photo of patrick dittmer

patrick dittmer

December 3, 2024

5  out of  5
rating by patrick dittmer
"Update.... I have now had my insurance for almost a year and a half. During Thanksgiving week I had my roof replaced on my house and sent the updated status to my agent who, even though she was out of the office for the holiday updated my policy. The prompt response was unexpected but welcome. I always get great speedy service when contacting this agency! I requested a home owners insurance and auto policy quote and got a timely response. They answered all of my questions and got everything set up quickly."
We responded:
"Patrick, we are thrilled to hear this! Welcome to Charlotte Speer State Farm. We value your business! "
Profile photo of Indira Vilchez

Indira Vilchez

November 22, 2024

5  out of  5
rating by Indira Vilchez
"They make everything really easy and the girl gave me all the information that I need it and she also recommended me the best options for my 2 vehicles ♥️ she was also very kind and helpful"
We responded:
"Indira, this is so sweet! Carsyn will be so happy to hear this. Thank you so much ❤"
Profile photo of Sheila Sutton

Sheila Sutton

November 6, 2024

5  out of  5
rating by Sheila Sutton
"Every time I need something Charlotte and her office has been right there. She makes the process easy and painless. 10 out of 10, would recommend!!"
We responded:
"Shelia, this is so nice to hear. We are grateful for customers like you. Thank you! "
Profile photo of Sheryl Sirdoreus

Sheryl Sirdoreus

October 29, 2024

5  out of  5
rating by Sheryl Sirdoreus
"prompt, efficient and friendly service! Any questions we had, Charlotte and her team were prompt in answering them. Personal service above and beyond...when Ray has involved in a car accident, Charlotte called us right away to check on Ray and see how he was doing. THAT is personal service!"
We responded:
"Sheryl, My team and I are so happy to hear this. Thank you so much!"
Profile photo of Andrea Dickinson

Andrea Dickinson

October 28, 2024

5  out of  5
rating by Andrea Dickinson
"Carsyn Mount was very sweet and helpful finding me a better insurance plan for my car! I highly recommend this insurance company!😊"
We responded:
"Andrea, you are too sweet. Carsyn will be so happy to hear that she was able to help you. Welcome to Charlotte Speer State Farm! ❤"
Profile photo of Tysen Adams

Tysen Adams

October 27, 2024

5  out of  5
rating by Tysen Adams
"Very helpful and friendly"
We responded:
"Tysen, so happy to hear this. Thank you! "
Profile photo of Bari Parrott

Bari Parrott

October 21, 2024

5  out of  5
rating by Bari Parrott
"I had great customer service and the information was given to me in a very timely manner."
We responded:
"Bari, this is so nice! We are always here to help. Thank you so much. "
Profile photo of Brian Pollard

Brian Pollard

October 15, 2024

5  out of  5
rating by Brian Pollard
"Excellent customer service. Always friendly and accommodating to all of my questions. The app makes payment easy and you always know your covered. I have been very happy with my experience."
We responded:
"Brian, thank you so much for your thoughtful review. We appreciate your business! "
Profile photo of Wesley and Leona Darrah

Wesley and Leona Darrah

October 15, 2024

1  out of  5
rating by Wesley and Leona Darrah
"Terrible experience---still fighting an issue for 6 months. Called three times with "I will get back with you " Finally called back (a month ago)"got their mistake fixed " . Got another bill just the other day."
We responded:
"I'm so glad we got things worked out. I'm sorry this happened. We appreciate your understanding and working for a resolution together. "
Profile photo of Teresa Hendricks

Teresa Hendricks

September 26, 2024

5  out of  5
rating by Teresa Hendricks
"Love doing business here! I feel very comfortable & confident having my Life, Home & Auto coverage with them. I can call them with any questions and I always gain understanding. So glad that I didn't have to give up my hometown agent and her staff when I moved to the big city 😀 thank you!!"
We responded:
"Thank You So Much For Your Kind Words! We Appreciate Your Business!"
Profile photo of Mary Gamble

Mary Gamble

September 24, 2024

5  out of  5
rating by Mary Gamble
"Absolutely Wonderful Thank You ( Niyaawe) Charlotte Speer."
We responded:
"This so great to hear. Welcome to Charlotte Speer State Farm. Thank you! "
Profile photo of Bjarni F.

Bjarni F.

September 17, 2024

5  out of  5
rating by Bjarni F.
"Great first experience of insurance, Carsyn made the whole experience painless"
We responded:
"Bjarni, welcome to Charlotte Speer State Farm. Carsyn is truly the best to work with. She will be so happy to hear this. Thank you! "
Profile photo of Dr. Anthony Meyer

Dr. Anthony Meyer

September 17, 2024

5  out of  5
rating by Dr. Anthony Meyer
"Charlotte is wonderful to work with!"
We responded:
"Anthony, thank you for your kind review. You're a great neighbor😁 "
Profile photo of Quinn Anderson

Quinn Anderson

September 10, 2024

5  out of  5
rating by Quinn Anderson
"Charlotte is the best state farm agent I have ever had the opportunity to have as my insurance agent."
We responded:
"Quinn, this is so heart warming. Just know that we are here for you! Thank you❤"
Profile photo of melissa williams

melissa williams

September 10, 2024

5  out of  5
rating by melissa williams
"Charlotte has always been there for me! She is the best! Everyone needs to call Charlotte Speer State Farm for their insurance!"
We responded:
"Melissa, thank you for the review! This means so much to us! "
Profile photo of steve emmons

steve emmons

August 26, 2024

5  out of  5
rating by steve emmons
"I swear. This was the best experience I have ever had dealing with insurance agents. I would totally recommend going with state farm"
We responded:
"Steve, thank you for your fantastic review! We're so happy to hear that you had an such a positive experience with our team. Your recommendation truly means a lot to us. If you have any questions or need further assistance, we're always here for you. Thanks for choosing Charlotte Speer State Farm!"