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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zander Ketchum

Zander Ketchum

September 29, 2026

5  out of  5
rating by Zander Ketchum
"Always so helpful and knowledgeable - I always feel comfortable working with the entire team and speaking with Charlotte especially!"
We responded:
"Zander, I have a great team and we love working with great customers like YOU! Thanks so much for the feedback"
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Brenda Niblo

September 28, 2026

5  out of  5
rating by Brenda Niblo
"Long time customer. Charlotte and team are all great. Very responsive service with changes to policies, questions or the occasional claim."
We responded:
"Brenda, thank you so much for this review!"
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Cassie Marckmann

September 25, 2026

5  out of  5
rating by Cassie Marckmann
"Charlotte and her team have been amazing to work with!"
We responded:
"We LOVE to hear your experience with us Cassie! Thank you so much for sharing. ❤"
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D M

September 21, 2026

5  out of  5
rating by D M
"I’ve had a really good experience with Charlotte Speer State Farm. Everyone I’ve dealt with has always been friendly, helpful, and easy to work with. Thankfully, I really haven’t had any issues with my insurance, and everything has always been straightforward and stress-free. I also really appreciate that they keep me updated about my policy and any changes, especially when those changes mean I’m saving money! 😂 Overall, I’ve been very happy with them and definitely appreciate the great service!"
We responded:
"Dakota, thank you so much for the kind words! We’re so happy to hear you’ve had such a great experience with our office. We always want to make insurance as easy and stress-free as possible—and saving you some money along the way makes it even better!"
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Mary Jane Noftsger

September 19, 2026

5  out of  5
rating by Mary Jane Noftsger
"Our State Farm agent, Charolette Speer,, has always been there for us under any situation with insurance coverage!
The whole staff in the Winterset Iowa office are always very friendly helpful and caring!"
We responded:
"Mary, you're so sweet! We are always here if you ever need us. Thank you for this.... truly ❤️"
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Tawyne Gibson

September 17, 2026

5  out of  5
rating by Tawyne Gibson
"We have had our insurance with State Farm, Charlotte Speer for over 25 years and appreciate the friendly and supportive service we have always received. Would highly recommend if you are looking for an insurance agent!!"
We responded:
"Tawyne, you're so thoughtful! Thank you for this lovely review. We appreciate all your kinds words. ❤️"
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Lori Holland

September 17, 2026

5  out of  5
rating by Lori Holland
"Jacki has done an awesome job answering all my questions and switching our insurance over!"
We responded:
"Lori, so happy to hear Jacki could answer all of your questions. Welcome to Charlotte Speer State Farm. Thank you! "
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Maggie O'Rourke

August 20, 2026

5  out of  5
rating by Maggie O'Rourke
"We have been long term customers of this company. We have always been treated with respect and the staff as always been very very professional and respectful. Charlotte has been wonderful to work with and always checks on us twice a year. We appreciate their care and concern. Thanks again!!"
We responded:
"Maggie, thank you so much for the kind words and for being such loyal customers! We truly appreciate your continued trust in Charlotte and our team. It means so much to know you feel cared for and supported. Thank you! "
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Timothy Schoenfeld

August 19, 2026

5  out of  5
rating by Timothy Schoenfeld
"Carsyn at State Farm was awesome! She was helpful, knowledgeable, and friendly. I prefer to support local if I can and she made it any easy choice! Their prices were comparable to my old company but I think the coverage is better. I hope I don’t need to use it but I something happens feel like I’m in good hands with State Farm."
We responded:
"Timothy, thanks so much for the kind words! Carsyn will love hearing this. We’re so glad you had a great experience and appreciate you choosing our local team!"
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Seth Charles

August 18, 2026

5  out of  5
rating by Seth Charles
"Recently got insurance on my car through Charlotte Speer's agency and I can't recommend them enough! Carol was so helpful and walked me through the process, bundling renters as well and saving some money on that. Initially you might think they are over priced, but they quote the appropriate level of insurance for you (unlike Progressive which usually quotes the State minimum—which very likely wouldn't pay for all the damages in a bad accident). Check them out, my whole family goes through this agency. 5 stars!"
We responded:
"Seth, thank you so much for the wonderful 5-star review! We’re thrilled to hear that Carol made the process easy and helped you find the right coverage while saving with your renters and auto bundle. We truly appreciate your trust, your recommendation, and your family choosing Charlotte Speer State Farm. We’re always here whenever you need us!"
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eric bradley

August 17, 2026

5  out of  5
rating by eric bradley
"Carsyn is amazing to work with. We had a total loss around the same time as a policy update. We had many questions and changes. It was handled professionally and expediently! Highly recommend."
We responded:
"Eric, thank you so much for the recommendation! We’re glad Carsyn was able to help make a difficult situation easier and provide the support you needed.. We truly appreciate you taking the time to share your experience with our office!"
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Tori Force

August 14, 2026

5  out of  5
rating by Tori Force
"The lady’s have been so helpful! I couldn’t have asked for a better service!"
We responded:
"Tori, this so sweet of you to say. We appreciate you so much. THANK YOU! "
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Jason Drake

August 6, 2026

5  out of  5
rating by Jason Drake
"Everyone in this office is simply the best!"
We responded:
"Jason, you're so sweet! Thank you for this. "
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Joshua Burt

August 5, 2026

5  out of  5
rating by Joshua Burt
"Very professional. Response time was great."
We responded:
"Joshua, thank you for your review! "
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sarah simon

August 4, 2026

5  out of  5
rating by sarah simon
"Our experience has been top notch. Jacki is great to work with!"
We responded:
"Sarah, this just made our day! We appreciate this so much. Thank you! "
Profile photo of Abby Pashek

Abby Pashek

August 3, 2026

5  out of  5
rating by Abby Pashek
"Working with Carsyn was great! Excellent communication and she took time to explain coverages and answer our questions."
We responded:
"Abby, we're so happy to hear that Carsyn was a delight to work with. Thank you for coming to Charlotte Speer State Farm for your insurance needs 💗"
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Danica Goodwin

July 31, 2026

5  out of  5
rating by Danica Goodwin
"Great place to deal with for insurance. Office gals are super sweet! Give them a call for a quote and see if they can help you save too!"
We responded:
"Danica, you're so nice! Thank you for such a wonderful review. We appreciate you! "
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Ed Fickes

July 28, 2026

5  out of  5
rating by Ed Fickes
"Karyson did a phenomenal job"
We responded:
"Ed, thank you so much for your review! Welcome to Charlotte Speer State Farm. "
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Chris Charles

July 22, 2026

5  out of  5
rating by Chris Charles
"I have been with Charlotte Speer agency for my home/auto for a few years. This is a wonderful agency and everyone in the office has always been very helpful with whatever I have needed!!! They have addressed every need I've had so far!!! Highly recommended!!!"
We responded:
"Chris, this is so kind. We appreciate all your positivity! Thank you for taking the time leave such a wonderful review. ❤️"
Profile photo of Corbin Green

Corbin Green

July 14, 2026

5  out of  5
rating by Corbin Green
"I have been with this location for about 3-4 years now and they are always nothing but helpful. Carrol and Charlotte are always quick to respond. Any questions and concerns I have they always walk me through the process, and make sure I have a better understanding of the situation. Even in the small possibility they can’t help me out, they find the answers or someone who can. In my opinion, no better place around. Thanks again you guys!"
We responded:
"Corbin, thank you so much for the great review! We’re glad Carol and Charlotte have been quick to help and that you always feel informed and supported. We truly appreciate you—thanks again!"
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Bill Dickey

July 8, 2026

5  out of  5
rating by Bill Dickey
"My two daughters and I own a house together in Winterset. I have known the Speer families for years and I think the world of them. I thought I would call Charlotte, at State Farm, and ask about the cost and coverage on our house. Charlotte was amazing. She was efficient and effective in getting a quote to me that I was satisfied with. Charlotte is a true professional!!! Bill Dickey"
We responded:
"Bill, Thank you for the wonderful review! We’re so glad Charlotte made the quoting process easy and that you’re satisfied with your coverage. We truly appreciate your trust in State Farm."
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Bryant Tucker Jr

July 8, 2026

5  out of  5
rating by Bryant Tucker Jr
"Amazing people to work with. Very quick and easy to get signed up. Looking forward to having Charlotte Speer as my State Farm agent!"
We responded:
"Bryant, we're so happy to welcome you to Charlotte Speer State Farm! We appreciate you so much. Thank you! "
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Ruth

July 7, 2026

5  out of  5
rating by Ruth
"Great group of ladies to work with. Always willing to help you out."
We responded:
"Ruth, you're so sweet. Thank you for taking the time to leave us this kind review. We appreciate you!!! "
Profile photo of Michelle Marshall

Michelle Marshall

June 29, 2026

5  out of  5
rating by Michelle Marshall
"I've been a customer for 7 years and they have always been super helpful in setting me up when I need changes to my policy or added a new car/person. The discounts have helped save me a bunch of money as well. And when I did have to file a claim, it was processed very quickly!"
We responded:
"Michelle, thank you so much for your kind review! Yes—discounts are always great to have. We definitely want to make sure our customers are receiving all eligible discounts. We’re always here to help!

"
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Captain _Fireball

June 24, 2026

5  out of  5
rating by Captain _Fireball
"Great service never had any problems"
We responded:
"Malakhi, we appreciate you! Thank you for taking the time to leave this thoughtful review. "