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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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terry dudley

July 29, 2025

5  out of  5
rating by terry dudley
"Positive experience with this agency they respond promptly and stay on top of things"
We responded:
"Terry, we appreciate you taking the time to leave your feedback. This makes us so happy to hear. Thank you! "
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Nicole Hildebrand

July 28, 2025

5  out of  5
rating by Nicole Hildebrand
"Jacki was super helpful in explaining our new policy and making sure that we had ample coverage for our home and auto needs."
We responded:
"Nicole, this makes us so happy! We appreciate you and your business. "
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Tessa Prochaska

July 28, 2025

5  out of  5
rating by Tessa Prochaska
"Amazing customer service! Quick turn around and saved me money too! Carol went above and beyond for what I needed in a short amount of time and I’m very grateful!"
We responded:
"Thank you for sharing your experience! We’re glad Carol was able to deliver quick service and help save you money. Your appreciation means a lot to us, and we’re here whenever you need assistance again!!!"
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David Townsley

July 18, 2025

4  out of  5
rating by David Townsley
"Always a pleasure dealing with everyone in the office. I could complain about the prices, but that's insurance in general, no fault of anyone here lol"
We responded:
"Thank you so much for your kind words! We truly appreciate your understanding and are glad to hear that your experience with our team has been a positive one. If you ever have any questions or need assistance, we're always here to help!"
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Andrew Hamlin

July 17, 2025

5  out of  5
rating by Andrew Hamlin
"Hosm and suprtam"
We responded:
"Andrew, thank you for your 5 star review! "
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Kasie Kiddoo

July 17, 2025

5  out of  5
rating by Kasie Kiddoo
"We loved seeing your booth interact with all of the people at the fair."
We responded:
"Kasie, we truly value your wonderful rating. We always have a great time at the Madison County Fair! "
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Jax Hart

July 17, 2025

5  out of  5
rating by Jax Hart
"Very good"
We responded:
"Jax, thank you for your 5 star review! We appreciate you! "
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Carolyn Smith

July 17, 2025

5  out of  5
rating by Carolyn Smith
"Great people to deal with! Always helpful, professional and very nice"
We responded:
"Carolyn, thank you for your amazing support and five-star rating. We appreciate your business! "
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Anna Swalve

July 17, 2025

5  out of  5
rating by Anna Swalve
"Had the best experience and they were so kind!"
We responded:
"Anna, Your kind review brightens our day—thank you. We appreciate you stopping at the Madison County Fair! "
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Mckenna

July 17, 2025

5  out of  5
rating by Mckenna
"Amazing, they are so kind and nice"
We responded:
"Mckenna, it was great seeing you! Thank you for your review! "
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Amanda McLeod

July 15, 2025

5  out of  5
rating by Amanda McLeod
"Wow I just got a $30 a month discount! I do not know why but it makes me a happy customer! Thanks Charlotte!"
We responded:
"Amanda, I'm glad we could save you some money. That's always so exciting! Thank you for your review! "
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Amber Meador

July 15, 2025

5  out of  5
rating by Amber Meador
"Jackie has been such a great help to us over the years and we couldn't be happier! Thank you so much so all the help you provide."
We responded:
"Amber, we're happy to hear that Jacki was such a great help! Thank you for your feedback."
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MC Custom Homes

July 14, 2025

5  out of  5
rating by MC Custom Homes
"Great and professional service highly recommended!"
We responded:
"Thank you for your kind review! We appreciate your recommendation so much! "
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sue gruber

July 7, 2025

5  out of  5
rating by sue gruber
"Charlotte's assistant Carol does a great job to help me even on the weekend. I truly appreciate the helpful and friendly staff at Charlotte's office. Thank u so much."
We responded:
"Sue, thank you for your 5 star google review! We appreciate you and your business! WELCOME! "
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Nancy Robinson

July 2, 2025

5  out of  5
rating by Nancy Robinson
"Charlotte and her staff are always very helpful. They always make sure I understand all of my policies."
We responded:
"Nancy, you're so sweet. We truly appreciate you and your business. Thank you! "
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Jessica Carlson

June 29, 2025

5  out of  5
rating by Jessica Carlson
"I have used Charlotte Speer State Farm and Jackie for several years and had no problems. We have needed to make a couple of claims and they stream line everything. All I do is call and let them know what happened. We recently got notified that one of our policies has a premium drop. Made my day!"
We responded:
"Jessica, we appreciate your loyalty and are glad Charlotte Speer State Farm and Jackie have been there for you every step of the way. It’s great to hear about your smooth claims experience and recent premium savings. Thanks for being a valued State Farm customer!"
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Joe Mama

June 27, 2025

5  out of  5
rating by Joe Mama
"As a new home owner I found chosing State Farm not only saved me money on the house then by bundling the vehicles I have saved hundreds. Thank you State Farm."
We responded:
"Dan, thank you for sharing your positive experience! We're glad to hear that bundling your home and auto insurance with State Farm saved you money. Welcome to the State Farm family!"
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Paula Burdock

June 24, 2025

5  out of  5
rating by Paula Burdock
"They’ve always treated me good"
We responded:
"Paula, we're so happy to hear this. Thank you! "
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Molly Ackelson

June 13, 2025

5  out of  5
rating by Molly Ackelson
"Charlotte has been great to work with since moving our policies to her. She made suggestions that will reduce our premiums but still keeping the coverage we need to protect our assets!"
We responded:
"Molly, thank you so much for your wonderful review! It's great to know that her suggestions have helped you reduce premiums while maintaining essential coverage for your assets. We appreciate your trust in us! "
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Taylor Berrey

June 12, 2025

5  out of  5
rating by Taylor Berrey
"Carol made the process so easy to get good and cheaper insurance for our cars and house saving us so much money!! She is easy to communicate with and takes care of all your needs quickly! 5 Star Service! Strongly recommend Charlotte Speer - State Farm for all your insurance needs!"
We responded:
"Taylor, thank you for your amazing review! We’re thrilled to hear that Carol made the insurance process smooth and cost-effective for you. It's wonderful to know that her communication and quick service met your needs. We truly appreciate your recommendation!"
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Dakota Young

June 1, 2025

5  out of  5
rating by Dakota Young
"Great Communication, fast email response & easy to work with, very informative & respectful!"
We responded:
"Dakota, we appreciate you! Thank you! "
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Bill Foust

May 30, 2025

5  out of  5
rating by Bill Foust
"Great communication and superior customer service"
We responded:
"Bill, thank you for your feedback! We're thrilled to hear you enjoyed our communication and customer service. We appreciate your support and look forward to serving you again!"
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Katy Kerns

May 30, 2025

5  out of  5
rating by Katy Kerns
"Carol is so easy to work with. She’s incredibly responsive and ensured we had a good understanding of the various coverages and policies we needed. She had evidence of coverage over to our bank within 20 mins of my request! So easy to do business with, a great experience all the way around!"
We responded:
"Katy, Thank you for taking the time to share your experience! We’re delighted to hear that Carol was able to provide you with prompt and thorough service. Your satisfaction is our top priority, and we’re glad to know you found the process easy and informative. We appreciate your support! "
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Trish Hopkins

May 29, 2025

5  out of  5
rating by Trish Hopkins
"Charlotte is AMAZING! She and her office are efficient and professional. Her turnaround time and communication are like no other. SF saved us thousands, no kidding THOUSANDS compared to our previous carrier. I highly recommend reaching out, you won't be disappointed."
We responded:
"Thank you for your fantastic review! We're thrilled that Charlotte and the team provided you with efficient service and helped you save to much money. Your recommendation means a lot to us! We're here whenever you need assistance."
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J Binns

May 27, 2025

5  out of  5
rating by J Binns
"Great service. Pleasant girls. Answered all my questions clearly. Thanks so much."
We responded:
"Joyce, it’s our pleasure to support you with your insurance needs. We sincerely value your trust in us and appreciate your business. Thank you!"