Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Young

Robert Young

October 22, 2025

5  out of  5
rating by Robert Young
"A pleasure to do business with! Reasonable rates!"
Profile photo of 3D Hunting

3D Hunting

October 22, 2025

5  out of  5
rating by 3D Hunting
"They have been great to work with"
Profile photo of Alisa Ashby

Alisa Ashby

October 21, 2025

5  out of  5
rating by Alisa Ashby
"Everyone at Charlotte's office are fantastic. They have always been super helpful and are very knowledgeable with their products. They do not hound you for business like some agents might. I highly recommend them! Unfortunately we did part ways, but it was only because State Farm became too expensive for me. It had nothing to do with the staff!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team at Charlotte's office provided you with helpful and knowledgeable service. We completely understand that pricing can be a deciding factor, and we appreciate your honesty. Should your situation change or if you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best!"
Profile photo of Marcia Eveland

Marcia Eveland

October 20, 2025

5  out of  5
rating by Marcia Eveland
"Charlotte was very helpful and got our policies all straightened out and updated"
We responded:
"Marcia, this is so great to hear! Thank you so much 💗"
Profile photo of Sara Hobart

Sara Hobart

October 20, 2025

5  out of  5
rating by Sara Hobart
"We have been insured for home, auto and business by Charlotte Speer State Farm for a few years now and have been very pleased with our coverage and their customer service! Everyone in the office is fantastic to work with when setting things up or when having to file a claim. Definitely recommend their team!"
We responded:
"Sara, thank you for stopping by to see us. It always great to catch up. Thank you! "
Profile photo of pam shady

pam shady

October 20, 2025

5  out of  5
rating by pam shady
"They have always been continued support through any issue we have has."
We responded:
"Thank you so much for your heartfelt review. It means a lot to us to know that our team has been able to provide the help and guidance you needed during such a crucial time. If there’s ever anything else we can do for you or your family, please don’t hesitate to reach out."
Profile photo of Geri Krier

Geri Krier

October 20, 2025

5  out of  5
rating by Geri Krier
"Great service. Always helpful to answer questions and get us the help we need."
We responded:
"Geri, thank you for your review! We appreciate you and your business so much. "
Profile photo of Terry Ann Case

Terry Ann Case

October 16, 2025

4  out of  5
rating by Terry Ann Case
"Called the office about a question I had. The answer eased my mind. All is good 👍."
We responded:
"Terry, thank you so much for taking the time to leave your feedback. We are always here to answer any questions you may have! "
Profile photo of Sherry Stowe

Sherry Stowe

October 16, 2025

5  out of  5
rating by Sherry Stowe
"Always personal, prompt and friendly service. When I was in an accident they were right there to cover me. Never had to worry. Great service"
We responded:
"Sherry, we appreciate you so much! Thank you for your sweet words. 💓"
Profile photo of Katy Kerns

Katy Kerns

October 13, 2025

5  out of  5
rating by Katy Kerns
"Carol is so easy to work with. She’s incredibly responsive and ensured we had a good understanding of the various coverages and policies we needed. She had evidence of coverage over to our bank within 20 mins of my request! So easy to do business with, a great experience all the way around!"
We responded:
"Katy, Thank you for taking the time to share your experience! We’re delighted to hear that Carol was able to provide you with prompt and thorough service. Your satisfaction is our top priority, and we’re glad to know you found the process easy and informative. We appreciate your support! "
Profile photo of Kathy Carper

Kathy Carper

October 13, 2025

5  out of  5
rating by Kathy Carper
"I have been with them for years. Any time I've had a claim it had been handled with professionalism and quickly. Great agency!!"
We responded:
"Kathy, we’re thrilled to hear this! Providing the best customer service is our top priority. Thank you so much for your kind review!"
Profile photo of Doris Fink

Doris Fink

October 9, 2025

5  out of  5
rating by Doris Fink
"Carson was wonderful to work with and did a great job answering all of our questions and helping with all of our insurance needs. She made it a very smooth transition and we saved thousands of dollars!!"
We responded:
"Doris, it was great meeting you! I'm so happy that you had a great time with Carsyn and were able to switch everything to State Farm while saving so much money. Thank you! "
Profile photo of J Binns

J Binns

October 8, 2025

5  out of  5
rating by J Binns
"Great service. Pleasant girls. Answered all my questions clearly. Thanks so much."
We responded:
"Joyce, it’s our pleasure to support you with your insurance needs. We sincerely value your trust in us and appreciate your business. Thank you!"
Profile photo of Carla Heckman

Carla Heckman

October 8, 2025

5  out of  5
rating by Carla Heckman
"Always a pleasure doing business. Money savings. When I married in 2020, my husband transferred all of his policies over as well. Charlotte Spears, State Farm Insurance Agency is awesome."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that you and your husband are happy with your policies and the savings you’ve experienced. It’s our pleasure to assist you!!!"
Profile photo of Shellie Hensley

Shellie Hensley

October 7, 2025

5  out of  5
rating by Shellie Hensley
"We so appreciate Charlotte Speer and crew! Every question is answered and any information we could think to ask for is gathered. The customer service is top notch!"
We responded:
"Shellie, this is so nice of you! This truly makes us so happy to hear. Thank you!"
Profile photo of Kathi Kuhl

Kathi Kuhl

October 3, 2025

5  out of  5
rating by Kathi Kuhl
"Disgruntled with my previous insurance situation, I fortunately was matched with Insurance Account Representative Carsyn Mount at State Farm. Carsyn thoroughly reviewed my previous Homeowners, Home Rental and Vehicle policies & helped me secure more appropriate coverage actually at a slightly lower monthly premium. Carsyn is so personable, competent, and factually honest. The gift bag filled with t-shirt, water bottle, pen & clip were a nice bonus too! I felt like a valued customer."
We responded:
"Thank you for taking the time to share your experience! Carsyn will be delighted to hear how positively she impacted your insurance journey. We appreciate you choosing State Farm and look forward to being here for you whenever you need us!"
Profile photo of Michaela Allsup

Michaela Allsup

October 1, 2025

5  out of  5
rating by Michaela Allsup
"Charlotte and everyone at State Farm was very helpful and knowledgeable when switching insurance providers. Highly recommend checking them out if you’re thinking of saving some money!"
We responded:
"Michaela, Thank you for the thoughtful recommendation! We’re glad Charlotte and the team could help make your switch smooth and save you money. If you ever need anything else, don’t hesitate to reach out—we’re here for you!"
Profile photo of Prescott Allen

Prescott Allen

October 1, 2025

5  out of  5
rating by Prescott Allen
"My experience here with Star farm has been nothing but the absolute best. Charlotte and the rest of staff is amazing and will help you with anything you need!!!!"
We responded:
"Prescott, We’re thrilled to hear that Charlotte and the team provided you with excellent service. It’s our pleasure to assist you whenever you need. We truly appreciate your support!"
Profile photo of Teresa Hendricks

Teresa Hendricks

September 29, 2025

5  out of  5
rating by Teresa Hendricks
"Love doing business here! I feel very comfortable & confident having my Life, Home & Auto coverage with them. I can call them with any questions and I always gain understanding. So glad that I didn't have to give up my hometown agent and her staff when I moved to the big city 😀 thank you!!"
We responded:
"Thank You So Much For Your Kind Words! We Appreciate Your Business!"
Profile photo of Ashley Jacobs

Ashley Jacobs

September 24, 2025

5  out of  5
rating by Ashley Jacobs
"Carol with Charlotte Speer State Farm Is always very quick to response when have any changes within the same day, sometimes within minutes of a request! Highly recommend!"
We responded:
"Ashley, I know Carol will be so happy to hear these wonderful words! Thank you so much!"
Profile photo of Toni Waltz

Toni Waltz

September 24, 2025

5  out of  5
rating by Toni Waltz
"Top notch service every time! Always makes sure we have the coverage we need."
We responded:
"Toni, thank you so much for your kind words! We appreciate your business❤"
Profile photo of Tari Fowler

Tari Fowler

September 19, 2025

5  out of  5
rating by Tari Fowler
"Great experience and even better customer service! All of our questions were answered and the timing couldn't have been better. We are saving so much on our new policy! Thank you, Carol!"
We responded:
"Tari, this makes our hearts so happy! Carol is such an important part of our team. She will be thrilled. Thank you!!!!! "
Profile photo of Debbie McFarland

Debbie McFarland

September 19, 2025

5  out of  5
rating by Debbie McFarland
"Charlotte and her team are the best. Always very helpful and all so kind."
We responded:
"Debbie, we are so happy to hear this! Thank you so much for your review. 💗"
Profile photo of Marilyn Adams

Marilyn Adams

September 15, 2025

5  out of  5
rating by Marilyn Adams
"We are very appreciative of Charlotte and her staff. It’s always nice to get a friendly reminder when our premium is due."
We responded:
"Marilyn, this is so sweet of you to say! Thank you so much for your feedback. We appreciate you and your continued business! "
Profile photo of Andi Petersen

Andi Petersen

September 11, 2025

5  out of  5
rating by Andi Petersen
"We just love to talk with Haley! She’s the greatest!"
We responded:
"Andi, thank you for the review! We sure love Haley too! "